PRIVACY POLICY – GATEWAY INTERNATIONAL AIRPORT
Who We Are
Gateway International Airport (GIA) operates this website to provide travellers, partners, and the public with essential airport information, travel updates, and customer support services.
Our website address is: https://gatewayinternationalairport.com/
Our Role in Your Privacy
If you access or use our website, this Privacy Policy applies to the information we collect from you.
If you enter into a service agreement, partnership arrangement, or other contract with Gateway International Airport, please refer to the specific terms governing that agreement, as those terms operate independently of this Privacy Policy.
Cookies
Gateway International Airport uses cookies to enhance website functionality and improve your browsing experience.
Cookies help us recognise returning visitors, load content efficiently, and personalise certain areas of the website.
Session cookies are deleted when you leave the site, while persistent cookies remain stored to support site performance and user recognition.
How to Block Cookies
You can manage, block, or delete cookies from your browser settings at any time.
Please note: blocking essential cookies may limit some website features or prevent the site from functioning normally.
GIA does not control how third-party cookies are used by external providers.
Our Responsibilities
When you visit our website, Gateway International Airport functions as the data controller, meaning we decide how your personal information is collected, stored, and used.
We ensure that all processing activities comply with applicable data protection regulations and industry standards.
Your Responsibilities
Please read this Privacy Policy carefully.
If you submit personal information belonging to someone else, ensure you have permission to share it.
If another person submits your information on your behalf, we will only use it for the intended purpose for which it was provided.
By using our website, you confirm that any data you supply can be processed by GIA in accordance with this Privacy Policy.
How and Why We Use Your Data
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Nigeria’s data protection regulations require that we process personal data only when we have a lawful basis. We rely on:
Legitimate Interest
To improve the overall digital experience at Gateway International Airport through:
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Website performance monitoring
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Troubleshooting and feature testing
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Service optimisation and analytics
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Customer service improvements
Consent
With your permission, we may send updates, airport news, flight-related messages, or promotional communications.
You can withdraw your consent at any time.Operational Necessity
To respond to enquiries, provide requested information, maintain website security, and support essential digital services.
We only rely on legitimate interests when your rights and freedoms are not adversely affected.
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When and How We Collect Data
We begin gathering information the moment you interact with our website.
Some data is provided directly by you, while other data is automatically captured through your browsing activity.
Data You Provide
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When completing any contact or enquiry form
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When sending us emails or calling our support lines
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When requesting airport services or information
Data Automatically Collected
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Whenever you browse our website
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When you open our emails or interact with our digital channels
Types of Data We Collect
Contact Information
Your name, email address, phone number, or any details you voluntarily submit through our communication channels.
Technical Data
Your IP address, device type, browser version, time zone, operating system, and general location estimated from your device settings.
Usage Information
Pages visited, navigation paths, time spent on each page, interaction patterns, errors encountered, and overall website performance metrics.
Your Privacy Choices and Rights
Your Choices
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You may choose not to share personal data and still access basic website content.
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You can disable or block cookies through your browser settings.
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You may opt out of marketing emails using the unsubscribe link provided in such communications.
Your Rights
You can exercise these rights by contacting us at: info@gatewayinternationalairport.com
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Access: Request a copy of the information we hold about you.
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Correction: Ask us to fix inaccurate or incomplete data.
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Objection: Object to certain types of processing, such as profiling or marketing.
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Portability: Request your data in a transferable format (e.g., CSV or JSON).
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Erasure (“Right to be Forgotten”): Request deletion of your data when it is no longer required.
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Complaint: Raise concerns about how your data is handled. We encourage you to contact us first so we can address the issue promptly.
Where We Store Your Data
Data is processed within Nigeria and may also be handled by secure data facilities operated by our technology partners. Only authorised personnel and service providers have access to your information.
How We Keep Your Data Secure
We use administrative, technical, and physical safeguards to protect your information.
This includes secure servers, data encryption, access controls, and monitoring systems designed to prevent unauthorised access or misuse.
How Long We Store Your Data
Personal data associated with website activity is archived 6 months after your last interaction with GIA’s online platforms.
All archived information is permanently deleted within six years, unless required earlier for legal or operational reasons.
Third Parties Who Process Your Data
We work with reputable partners who help us operate our website, manage communications, store data, and support digital services.
Data is shared only when necessary and always in line with this Privacy Policy.
All partners are required to handle your information securely and in accordance with data protection standards.
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